Stepping Up Security in Retail

In January, the Crime Survey for England and Wales reported a 23% increase in shoplifting offences in the 12-month period ending September last year when compared to the previous year. Theft significantly impacts profitability in the retail sector, making it essential to adopt cost-effective solutions, particularly so when it comes to SMEs that may not have the resources of larger chains.

As the threat of theft continues to rise, SMEs are seeking ways in which to enhance security without breaking the bank. This is where Internet of Things (IoT) technology can make a real difference. By offering effective and scalable solutions, the IoT can help retailers improve not only their security systems, but also streamline their overall operations.

Premises security

Gone are the days of grainy CCTV footage that offers little help after an incident has already occurred. Instead, IoT-enabled surveillance cameras are able to provide real-time monitoring about potential theft or unauthorised access. One of the key benefits here is that business owners can receive instant alerts and access live footage remotely, even when they’re off-site.

Additional smart features enabled by IoT include motion-activated lighting and automated alarm systems, which can be programmed to differentiate between regular activity and potential threats in order to reduce the rate of false alarms.

In dangerous situations, panic buttons linked to IoT networks allow employees to discreetly alert the authorities, ensuring that help is just a tap away.

Smart shelves 

Keeping track of inventory can feel like an endless battle, notably so when theft is part of the equation. By incorporating radio frequency identification tags or small sensors, this process is simplified thanks to real-time monitoring, which is something that’s particularly useful for high-value items.

If these items disappear unexpectedly, or are otherwise moved in an unusual pattern, store managers can receive instant alerts, allowing them to act fast and address potential issues before they can escalate.

Beyond security, this technology also helps to streamline stock management, ensuring that shelves remain adequately stocked without retailers investing too much or too little on inventory. With the IoT, retailers no longer have to rely solely on reactive measures: they can stop theft before it happens and improve inventory flow, all with the same technology.

Locking up restricted areas

Stockrooms, cash offices and other restricted zones hold valuable assets, making them prime targets for both internal and external theft. Traditional locks and keys can be easily lost, copied or bypassed, but IoT-based access control systems offer a smarter solution.

With keyless entry via mobile apps or smart keycards, retailers can manage access in real-time, granting or revoking permissions instantly. If an unauthorised person attempts entry, alerts are sent immediately, allowing store managers to intervene before anything goes missing.

This level of control ensures that only trusted staff members can access sensitive areas, in turn keeping both products and profits protected.

Using resources effectively

For smaller retailers, adopting cost-effective IoT solutions is key to maintaining security and profitability in such a fast-paced industry.

IoT technology strengthens security through real-time monitoring, smarter inventory tracking and enhanced control systems.

By proactively addressing theft and security threats, these solutions can help retailers to actively protect their assets and reduce losses, thereby affording them a competitive advantage.

Kristian Torode is Director and Co-Founder of Crystaline (https://crystaline.uk)