SoloProtect and Almas Industries announce strategic partnership

The partnership sees SoloProtect providing monitoring support for hundreds of DOC defibrillators, which are deployed across the community by a range of customer organisations around the UK. With end user customers in the retail, local Government and social housing sectors, in addition to a raft of private sector organisations, Almas Industries delivers a connected defibrillator service to link anyone immediately faced with supporting an individual suffering from cardiac arrest until the arrival of the Emergency Services.

SoloProtect remains a lone worker solutions specialist, but is also developing strategic monitoring partnerships to increase business synergies and widen the scope of the monitoring services customers can access. Monitoring close to 50,000 service users on a daily basis, the business supplies alarm monitoring to lone workers across all industries.

Security-as-a-Service

Almas Industries delivers Security-as-a-Service to the SME market, enhancing the protection of employees, premises and property in thousands of businesses across Europe. An early promoter of biometric technology in the commercial arena over 16 years ago, and with over 25,000 products now installed, Almas is currently developing integrations with software providers to meet customer requirements for not only improving security, but also saving time and improving productivity.

As an individual begins the process of moving the defibrillator to a casualty, DOC will connect the user to an operator in the SoloProtect Monitoring Centre. The operator will then support the member of the public by contacting the Emergency Services and support the user in locating the casualty as needed. Once confirmed as located, and with the casualty ready to receive treatment, DOC will conclude the monitoring link and switch to its in-built auto guidance. Taking the user through the process of supporting the injured person, this enables life-critical support to be given, while the Emergency Services are en route to support the casualty upon arrival.

State-of-the-art monitoring facility

SoloProtect’s UK-based Alarm Receiving Centre is a state-of-the-art monitoring facility and was the first lone worker-dedicated UK monitoring centre to achieve EN 50518 accreditation in 2015. It’s an extremely robust infrastructure designed to facilitate market-leading services, with highly efficient systems and dual redundancy systems architecture designed to maximise efficiencies and ensure an uninterrupted service.

The company implemented an international personal safety monitoring infrastructure in 2015, allowing the business to deliver alarm support to lone workers in nine different countries, including a 24/7 service and direct communication and dispatch to emergency personnel depending on the severity of the situation involved.

Expansion of capability

John Feather, vice-president of monitoring and strategic partnerships at SoloProtect, commented: “This new partnership with Almas Industries allows SoloProtect to effectively expand its monitoring capabilities, while at the same time offering Almas Industries customers a reliable service and support for defibrillator devices during a life-critical event. We’re delighted to be working in partnership.”

Nick Burke, managing director for the UK and Ireland at Almas Industries, responded: “After we had finished our due diligence, we had total confidence in SoloProtect’s ability to provide life-critical monitoring services and meet all of the stringent Service Level Agreements of our DOC defibrillator product. We’re now looking forward to unlocking the added value that our partnership brings. There’s a natural fit and synergy as we’re both focused on protecting and securing people and their workplace in local communities.”

*For more information about lone worker protection contact info@soloprotect.com. Visit www.almas-industries.com/ for additional detail on business security solutions available from Almas Industries