Brian Sims

Ajax Systems holds fourth Special Event under ‘Comfort Zone’ branding

TUESDAY 11 October witnessed Ajax Systems holding its fourth Special Event, this time around under the ‘Comfort Zone’ banner. The company has entered a new niche area, in fact, by unveiling a fire-focused product line, while at the same time adding comfort-centric devices to its security systems.

This year’s online presentation was broadcasted in no fewer than 19 languages and viewed by Ajax users and partners from upwards of 130 countries worldwide. The main offline event was held in Paris, while over 3,000 security professionals attended local screenings in the UK (where Security Matters was in attendance), the Ukraine, Spain, Italy, the Netherlands, Germany, Romania, Turkey and Canada in addition to other nations.

The London gathering at the Curson Bloomsbury within The Brunswick Centre saw UK country manager Steve Proctor and his colleague Sam Griffiths (the company’s training and support manager) preside over a Q&A session orchestrated to highlight the various new products and also how they add several options for end users on top of their basic security-focused requirements.

In all, the business showcased four new solutions lines: LifeQuality, LightSwitch, WaterStop and FireProtect 2.


LifeQuality is a professional indoor air quality monitor designed to measure CO2, temperature and humidity levels. The business saw an opportunity to combine security and comfort in a professional device focused on ‘the quality of life’. Packed with Swiss and Swedish sensors used in medical equipment, LifeQuality provides highly reliable data.

There’s also something new for Ajax interfaces in the form of charts in the app. Users see the current indicators, can view system history for several days, a week, a month or even a year and understand the dynamics of air quality. A light indicator instantly reports the CO2 level by simply tapping the Ajax logo. It glows yellow, red or purple if the concentration of CO2 exceeds the norm.

LifeQuality will be available for order in Q4 2022.


With LightSwitch, system users can control a wide range of illumination devices, both on-site and remotely, through Ajax Systems’ apps. LightSwitch features a large touch-sensitive panel that’s responsive to a tap or contactless activation. Placing a hand 15 mm from the device will turn the lighton. Due to the soft LED backlight, this is easy to do even in the dark.

LightSwitch will also be available for order in Q4 2022.


WaterStop is a water shut-off valve with remote control. It helps to build a fully automated leak prevention system with professional security technology reliability. The device consists of a Bonomi valve and a powerful electric actuator that shuts off the water automatically by command from the Ajax app or a button being pressed on-site.

The actuator works on batteries for up to three years, while being able to shut off the water in a matter of seconds. A command to do this is delivered by the Jeweller radio protocol, which has a communication range of up to 1,100 metres and features encryption, frequency hopping and jamming detection.

WaterStop is going to be made available for order in Q4 2022.

FireProtect 2

FireProtect 2 is a whole line-up of detectors providing “a new level of technology” in residential fire safety. Ajax Systems has developed a patented smoke chamber that’s dustproof and impenetrable for insects. This means that there’s no need to clean it regularly.

Under the hood, the detector has a dual-spectrum optical sensor that can distinguish smoke from water steam. The second sensor in the detector is the thermistor. It acts quickly on temperature spikes, which affords a significant advantage when synthetic materials burn. An extended version of the detector with an additional carbon monoxide sensor was presented. Both detectors have versions with replaceable or sealed batteries.

The device works for up to seven years from a replaceable battery and for at least ten when a sealed one is used.

Ajax Systems has also developed separate versions without a smoke chamber in a slightly smaller enclosure. Different versions exist with a temperature sensor, a carbon monoxide sensor and, indeed, with both of these sensors.

Improved app design

In order to align the Ajax security system app design with new devices, the product design team has presented a new control tab for automation devices and, in tandem, announced future changes.

Now, the interface considers the structure of the human body, movements and the interaction context. This enables end users to turn on the device very fast, without even having to glance at their smart phone. In the new control tab, devices are sorted by pages. This means that users simply need to swipe to the side and the next batch of buttons is always there in the very same place.

A new dark mode, improved fonts, cross-platform consistency and quick access to automation devices will be present in Ajax apps by the end of this year.

Further, Ajax has introduced three features that partners and users alike have been waiting for: keypad access codes for unregistered users, photos by any device alarm and temperature scenarios.

Access codes for unregistered users

This feature enables a person or company to be assigned a separate access code in the hub settings without having to create an Ajax account. There’s no need to register office employees, cleaning companies or property agents in the Ajax app. When a code is used, this will appear with the username in the events feed and push notification. Access codes for unregistered users are available with OS Malevich 2.13.1.

Photos by any device alarm

Ajax Systems has expanded the capabilities of the Photo by Scenario function. Now PhOD-labeled detectors can take photos by the alarm of any device: an opening detector, a panic button or another motion detector. This feature is also available with OS Malevich 2.13.1.

Temperature scenarios

The previous Ajax detectors displayed the temperature in the apps, but this information was only available for viewing. Now, Ajax devices that indicate temperature in the app can trigger a temperature scenario: a motion detector, an opening detector or a siren, except for an automation device itself (ie relay/wall switch/socket). This means the heater will turn on if, for example, the temperature of three detectors in the room drops below a temperature of 15 degrees. Temperature scenarios will become available with OS Malevich 2.14.

More comfort improvements

Other key announcements from Ajax Systems during the presentation included one focused on the partner portal. To improve co-operation with partners, the company announced the partner portal on the Ajax website. The portal affords authorised Ajax Systems partners access to partner programmes, including training, marketing support and incentive systems. The partner portal will be made available shortly in the UK, Italy, Spain, Portugal and the Scandinavian and Benelux countries.

Ajax Systems also presented a PRO Desktop update with new functionality: the maintenance report. All of the information on the security devices – the hub status, battery levels, communication status and other critical parameters – is readily available at a glance.

The company believes in synergy with its partners and, on this basis, has developed the co-branded app: an app for security companies who want to increase their brand awareness every day. Every time clients open the Ajax app, they interact with service providers. From the convenience perspective, clients have quick access to contacts and billing information. This replaces calls and payment reminders as the company is directly connected with the client through the app.

Coping with conflict

Ajax Systems is a Ukrainian-based company. In the first month of the conflict with Russia, the business managed to relocate and relaunch the complete production cycle, saving employees and manufacturing capacities.

At present, Ajax Systems employs 2,500 members of staff (including more than 500 engineers), is finishing off constructing the second plant in Turkey and currently increasing production output in Ukraine by circa 30%.

Ajax Systems developers collaborated on the Air Alert app to provide Ukrainians with a missile alert system on a smart phone. The app has been downloaded 11 million times.

*Further information is available online at

Company Info

Ajax Systems


+38 044 538 13 10

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