Brian Sims

Maxxess adds facial recognition authentication to eVisitor solution

MAXXESS HAS just added advanced facial recognition authentication to its popular eVisitor visitor management solution for access control, with off-the-shelf integration to RealNetworks’ SAFR technology.

Maxxess eVisitor has established itself as one of the most flexible and secure visitor management solutions available. Frictionless and touchless access removes many of the old inconveniences that visitors, staff and contractors encountered to access premises, workspaces, guest Wi-Fi and corporate networks. The solution also facilitates hassle-free time and attendance.

Now, thanks to SAFR’s powerful facial recognition technology, organisations can ensure smoother and frictionless access with the assurance of increased security across their estates. Using the same biometric authentication is also strengthening network security for home-based and hybrid workers.

Typical applications

Maxxess eVisitor is used widely in commercial, hospitality, healthcare, university and mixed-use development settings, with a range of edge devices such as facial readers, video intercoms and kiosks allowing visitors to enter secure areas more easily without the need for old-style access cards or fobs.

SAFR facial recognition takes this convenience to a new level, providing powerful biometric verification. Built for privacy with AES-256 encryption and offline deployment options, organisations can choose for biometric data to be completely anonymised. Alternatively, visitors, staff and contractors alike are able to set specific limits on how long data is stored when they opt-in. This affords system users privacy assurance and the flexibility to enrol as and when they need to access company workspaces.

SAFR can also be used to ensure that only authorised employees can access specific IT applications or view and work with sensitive data, including those working remotely or at home. If the authorised user moves away from their screen – or if another trigger event occurs, such as somebody shoulder surfing or if a door to a corporate or home office is left open in the background – access can be set to immediately time out.

Attempts at deception

SAFR integrated with eVisitor also detects any attempt to deceive the system using a photograph or digital image and ensures a high degree of authentication accuracy. These tools can be tailored to the security level per user. In the case of a bank or a Government department, for example, the access restrictions can be more rigorous, while smaller businesses where teams need to be agile can opt for greater operational flexibility.

Maxxess eVisitor allows system managers to specify which verification options are offered at each access point, depending on the risk level and operational requirements of each location or area.

When SAFR is integrated into the broader Maxxess eFusion security management platform, it enables security operators to benefit from automated ‘Watch Lists’ by leveraging existing video surveillance solutions. By opting in staff and visitors, managers can customise real-time alerts and notifications for VIP guests to improve customer experiences.

It also allows security Control Room staff or security officers on patrol using smart phones or bodycams to identify and respond to unauthorised people on site or present in restricted areas, thereby preventing security incidents and potential losses. SAFR supports organisations to better provide Duty of Care for members of staff through safer and more secure workspaces.

Secure access

“With the addition of SAFR facial recognition, eVisitor makes it even faster and easier for visitors, staff, contractors and temporary workers to access those areas where they are authorised to be,” explained Lee Copland, managing director of Maxxess for the EMEA region.

Copland continued: “It also gives them secure access to the facilities and workspaces they need, from secure areas, storage zones and meeting rooms through to visitors accessing Wi-Fi, with staff and contractors being able to connect to corporate networks as needed. For their part, IT managers can enable Bring Your Own Device policies, while simultaneously supporting members of staff to benefit from flexible and hybrid working on a more secure basis.”

*For more information visit

Company Info

MAXXESS Systems Europe Ltd

329 Bracknell
Doncastle Road
RG12 8PE


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