G4S and Duress partner to deliver “unparalleled” support for security officers

The new partnership is set to elevate safety standards and provide “unparalleled” support for front line security personnel who now face increasing threats of violence and anti-social behaviour.

Duress has developed an advanced suite of body-worn devices designed to provide real-time support and protection for front line workers. The technology includes live-streaming video, Artificial Intelligence capabilities, Emergency Services integration and full communication functions, ensuring that help is always just a click away.

Phoenix, Falcon and Eagle

The three flagship products in the Duress range (ie Phoenix, Falcon and Eagle) offer versatile and robust solutions tailored to meet diverse operational needs.

The size and weight of a credit card, Phoenix is the “most advanced” safety device ever designed. Users simply click to discreetly alert security teams, or stream video through to the 24/7 Security Operations Centre where a response can be co-ordinated. Phoenix also includes slip, trip and fall detection, harbours the capability for mass messaging and boasts a two-year rechargeable battery.

Similar in size to a smart watch, the Falcon can be worn as a watch or pendant. On activation, it live-streams video, audio and location data to the security team, enabling rapid and informed responses. Additional features include a push-to-talk function and Artificial Intelligence-driven policy look-up, enhancing both communication and procedural compliance during incidents.

The Eagle device delivers live video and audio feeds to all connected security personnel during emergencies. Its long battery life, easy-to-use clip options and integration with other Duress devices ensure seamless operation. The Eagle also supports comprehensive incident reporting and data analysis, aiding in both immediate response and long-term safety planning.

Commitment to safety

G4S’ collaboration with Duress underscores a shared commitment to safeguarding front line workers, doubling down on the G4S vision of connected security programmes. The partnership leverages Duress’ expertise in wearable technology and G4S’ extensive security infrastructure, heralding a new era of enhanced protection and support for employees in sectors including retail, healthcare and events/leisure.

David Munnery, programme manager for G4S Secure Solutions (UK), stated: “While many of our security officers are already connected to the broader team and remote monitoring centres thanks to body-worn devices, this new partnership with Duress will equip G4S’ security teams with real-time incident visuals and sound, not to mention many other features that serve to enhance their effectiveness.”

*Further information is available online at www.g4s.com and www.duress.com