SGC Security Services enters partnership with NHS Foundation Trust

The new partnership, which commenced on 1 July, brings together the NHS Trust’s long-term commitment to the safety and well-being of patients, visitors and staff with SGC Security Services’ experience of working in complex healthcare environments. Under the partnership, SGC Security Services is responsible for delivering security services across the NHS Trust’s hospital sites.

SGC Security Services will work closely with University Hospital Southampton to maintain high standards of security and safeguarding, helping to support the smooth operation of hospital services and a positive experience across the NHS Trust.

Shared commitment

Simon Anderson, commercial director at SGC Security Services, said: “This partnership is built on a shared commitment to continuous improvement and delivering high standards in what is a complex and fast-paced healthcare environment. We understand the unique challenges that NHS organisations face. Our focus is on working in true partnership with the NHS Trust to strengthen safety, security and safeguarding, while also supporting the people who deliver these services every day.”

A strong emphasis will be placed on partnership working, with SGC Security Services and the NHS Trust’s teams collaborating closely to ensure services remain aligned to the evolving needs of a busy NHS hospital environment.

Bertie Young, associate director of facilities at University Hospital Southampton NHS Foundation Trust, commented: “We are pleased to welcome SGC Security Services as our new security partner and look forward to working together to maintain safe, secure and welcoming hospital environments. Security teams play a vital role in supporting the day-to-day operation of our services, helping our hospitals to operate effectively around the clock, while providing reassurance to patients, visitors and staff.”

Professional development

SGC Security Services is committed to supporting training, professional development, safeguarding responsibilities and well-being initiatives, ensuring officers are equipped, confident and supported in their roles. This includes maintaining awareness of safeguarding procedures, recognising and responding to concerns and helping to create a safe environment.

Reflecting the vital contribution security colleagues make to customer experience, safety and staff well-being across the hospital is important.

Emma Doyle, sales director at SGC Security Services, explained: “A hospital never stands still, and neither should the security that supports it. Our role is to help create an environment where staff can focus on delivering care, patients feel safe and visitors feel welcome. We look forward to developing a strong partnership and building on the NHS Trust’s commitment to safety, security and safeguarding, while investing in the people who deliver these essential services every day.”

This partnership reflects a shared ambition to continually enhance patient experience, support staff well-being and ensure security services evolve in line with the NHS Trust’s wider objectives through a culture of collaboration and continuous improvement.

*Further information is available online at www.sgcsecurityservices.co.uk