CERTIFIED SOCIAL Enterprise and specialist security services business Corps Security has appointed a new national account director as well as a new operations director to ensure efficient service delivery across the organisation’s latest major contract wins following a period of significant growth.
Mark Taylor (pictured) has been appointed to the role of national account director in support of major accounts including the portfolio for global commercial real estate services and investment firm CBRE. Taylor brings over 20 years’ extensive experience working at a senior level within international security companies to Corps Security and, to date, has been responsible for national accounts across both the corporate and retail environments.
In this new role, Taylor brings additional support to Corps Security’s national account team, duly providing flexibility to restructure in support of future growth. Taylor will now focus on significant contract wins.
Commenting on the role, Mark Taylor explained: “I’m delighted to join Corps Security and look forward to meeting my colleagues and clients. My focus will be on ensuring that our business relationships flourish and that our accounts develop in line with the company’s long-term strategy.”
Taylor’s appointment coincides with an internal promotion for Ken Fissenden from national account manager to the role of operations director.
Fissenden will facilitate one of the largest client account wins in Corps Security’s long and illustrious history. His role includes reviewing how the business can introduce its blended approach of people and ‘tech’ in order to drive efficiencies in clients’ security provision.
Corps Security carefully manages the number of officers required on larger contracts, in turn allowing money to be reinvested to support increased wages and encourage employee retention right across the business.
Armed with extensive experience in distribution, Fissenden’s role will ensure the smooth day-to-day operation for the new major contract, leading a team of managers and administrative staff to support the overall delivery for a client with substantial and exacting requirements. Fissenden will also be managing the integration of staff transferring from the previous supplier under the TUPE Regulations.
On his new role, Fissenden said: “I’m excited to take on this new role supporting what is the largest client account in Corps Security’s history. I’m fully confident that, working together, we will be highly successful in the service.”
Paul Lotter, managing director at Corps Security, concluded: “We’re delighted to welcome Mark Taylor to Corps Security and to have Ken Fissenden take on the role of operations director. We pride ourselves on building outstanding relationships with all of our clients, part of which involves investing in the right people who will see these relationships flourish.”