Anchor Group Services secures new contract with Avison Young

The three-year contract, which officially commenced on 1 July, represents a significant step forward in Anchor’s strategic growth within the corporate office sector. The company will be delivering a comprehensive range of services including static and mobile security, Control Room operations, key holding, alarm response and vacant property inspections, all powered and underpinned by its proven and technology-enabled operating model.

Alex Hiles, chief operating officer at Anchor Group Services, said: “We’re delighted to have been selected by Avison Young after more than a decade of engagement. This contract win is not only testament to our team’s consistency and perseverance, but also a clear reflection of how Anchor’s service evolution is being recognised across the industry.”

Seven team members, including five TUPE transfers and two new recruits, have been deployed to ensure a smooth transition from Day One. In order to support the roll-out, Anchor is implementing its standard suite of innovations, including Zoho for workforce management and Artificial Intelligence-powered eLearning.

The company will also be supporting the introduction of a new Visitor Management System (ie Sky Visitor) at the prestigious Spine building in Liverpool (pictured), which also houses the Royal College of Physicians where Anchor will now begin providing enhanced security services.

Jon Wilson, associate director at real estate advisor Avison Young, commented: “We’re pleased to be partnering with Anchor Group Services to support our growing portfolio across the North. Its integrated approach, commitment to service quality and ability to adapt to our evolving needs made the company the right fit for this contract. We look forward to building a strong and collaborative relationship.”

Avison Young clients and tenants can expect improved service delivery and greater operational transparency, all underpinned by Anchor’s continuing commitment to quality, safety and community impact. Local recruitment efforts are underway to ensure the benefits of this partnership are felt within the surrounding communities.

This contract win is particularly meaningful for Anchor as the business first tendered for this portfolio eleven years ago. Alex Hiles continued: “It’s incredibly satisfying to finally bring this to life. It shows how far we’ve come as a service provider and how our persistence, professionalism and innovation are resonating.”