Abloy UK enhances security regime at St Oswald’s Hospice

St Oswald’s Hospice has been delivering care to adults and children with life limiting conditions for 40 years and required a security system that would guarantee safety and compliance, while fitting into a sensitive care environment. The solution would also need to deliver accountability and offer tracking of access to secure drug storage throughout the site.

Abloy UK worked in tandem with the hospice’s management team and was able to install the CLIQ cylinders across all drug cabinets, trolleys, fridges and in-room drug cabinets, which has ensured that only authorised personnel can gain access. The installation was carried out with great care as many patients were resting in nearby bedrooms. It was also important to ensure that the process realised no disruption to day-to-day operations.

St Oswald’s has also introduced a Traka key management system, which compliments the CLIQ system. This has enabled the hospice to centrally manage electromechanical keys, adding an extra layer of security and efficiency, while at the same time simplifying access control processes for staff. Prior to this solution, the hospice relied on a traditional mechanical key system, which operated through a sign-in/sign-out process.

The CLIQ system provides full auditability as every key use is logged so that members of staff have a complete access record of all activity. This has enhanced security and regulatory compliance, while also providing a preventative capability in the event of an incident.

Post-installation, the hospice has fully embraced the CLIQ system, recognising its role in strengthening medicine management, while providing flexibility and efficiency for staff. The system is low maintenance, easy for staff to use and completely scalable. The hospice has now expanded its use into Children’s and Young Adult Services, highlighting the organisation’s commitment to patient safety.

Compliant and secure solution 

Rory Grant, regional specification manager at Abloy UK, said: “We’re proud of the relationship that we’ve built with St Oswald’s Hospice over the past seven years. We’re continuing to deliver compliant and secure solutions, which have evolved with the changing needs of the charity.”

Angela Egdell, director of care services at St Oswald’s Hospice, responded: “Through CLIQ, Abloy has given us complete confidence in how we manage all non-controlled and controlled drugs with the reassurance of full auditability and traceability. Each individual nurse is now able to hold their own identifiable key. This removes the issue of time spent finding a nurse who held the wards’ drug keys.”

Egdell added: “Using the CLIQ system allows the nursing staff to have access to any drug cupboard instantly, ensuring that our patients receive their ‘as required’ medication for symptom control with greater efficiency. System installation was simple, with minimal disruption to our environment. We are so pleased with the system that we’ve already expanded it across our care services.”

*Further information is available online at www.abloy.com