OCS and Morrisons partner to deliver data-led security across UK

The agreement represents a significant step forward in Morrisons’ long-term security transformation strategy, uniting multiple providers into a single, technology-driven partnership aimed at safeguarding people, property and assets across the country.

Intelligence-led approach

At the heart of the partnership is the development of an intelligence-led national security hub that unifies live data, analytics and on-the-ground intelligence. This facility offers a comprehensive view of operations across all sites, facilitating quicker decision-making, better co-ordination and a proactive approach towards emerging risks.

The contract will also involve the gradual introduction of Artificial Intelligence-enabled analytics, body-worn security technology and new digital reporting tools that improve visibility and support predictive insights.

Over the next three years, OCS and Morrisons will collaborate to develop a future-ready security model, using innovation and data to enhance safety, efficiency and the colleague experience.

People and communities

The partnership goes beyond technology, showing OCS’ dedication to social value and inclusive employment. Over 200 new roles have been created across the UK, supported by training, apprenticeships and specialised career development pathways.

Through its People into Work Programme, OCS will continue to generate opportunities for individuals facing barriers to employment, while supporting the new team with access to well-being resources and professional development.

Hannah Cleary, senior loss prevention manager within the security team at WM Morrison Supermarkets Limited, stated: “Safety and trust are fundamental to the Morrisons experience. This partnership with OCS enables us to enhance both by combining expertise, innovation and data-driven insights to safeguard our people, customers and sites across the country. OCS’ knowledge of our business and dedication to continuous improvement made them the ideal partner for our next phase of transformation.”

Steven Moore, managing director for UK security at OCS UK and Ireland, responded: “This is a trusted and meaningful partnership built on shared values and a clear vision for the future of retail security. Our approach integrates people, technology and intelligence to provide a consistent, insight-led service across every Morrisons site. We are proud to support a brand that prioritises safety, customer experience and innovation.”

Resilient retail

This latest agreement builds on a partnership that has lasted over a decade, with OCS already providing other facilities management services across Morrisons’ sites.

Together, both organisations are working to create safer, more efficient and more resilient retail environments nationwide.

*Further information is available online at www.ocs.com/uk