Mobile credentials realise secure building access at 101 Collins Street

The Collins Street building is setting a new benchmark for commercial buildings after deploying HID Mobile Access at scale across entry points, lifts, lockers and end-of-trip facilities. Thousands of tenants and visitors are now accessing what is one of the city’s most prestigious commercial towers through their mobile wallet.

The deployment, which has been delivered by Melbourne-based digital consultancy Kodaa with HID Mobile Access, supports thousands of active users across more than 35 tenancies. Rather than introducing new hardware or layered systems, the integrated solution embeds access directly into the mobile wallet, with HID providing the trusted identity backbone through secure mobile credentials.

Steve Katanas, head of Australia and New Zealand for HID Physical Access Control Solutions, affirmed that the shift from plastic cards to mobile credentials is one of the most significant changes the industry has witnessed in decades.

“Through HID’s proven ecosystem of credentials and readers,” stated Katanas, “we enable partners like Kodaa to deliver frictionless, mobile-first experiences at scale. There’s often a perceived trade-off between security and convenience, but mobile access solutions remove that compromise entirely by combining strong identity and device-level security, which sets a new benchmark for workplace access control.”

Growing demand 

Kodaa’s founder Seth Khouri believes the results confirm the growing demand for mobile wallet-based access to secure buildings.

“One year on,” observed Khouri, “we’re supporting thousands of active users and the feedback is overwhelmingly positive. People don’t want to go back. Also, the project didn’t require a full infrastructure overhaul. The integrated solution is built to work with existing systems and HID ensures modernisation without disruption, making the transition low risk and the results immediate.”

The 101 Collins Street deployment has reshaped the way in which teams manage access administration, with access requests, approvals, updates and revocations now handled digitally through a central portal.

“As hybrid work continues to influence tenant expectations,” continued Katanas, “office buildings are under increasing pressure to deliver smarter and more seamless experiences from the moment someone arrives. What 101 Collins Street has shown is that digital credentials can be deployed at scale without disrupting existing infrastructure.”

Model for modernisation

What began as a flagship deployment at one of Australia’s most iconic commercial towers is now being viewed as a model for how HID and its partner organisations can help modernise access control for the next generation of workplaces.

Watch the video Case Study to learn more about the 101 Collins Street deployment: https://campaigns.hidglobal.com/101-collins

*Further information is available online at www.hidglobal.com