Mitie boosts risk management credentials through ISO 22301 certification

The certification demonstrates that Mitie’s risk management function harbours the appropriate level of expertise in business resilience that meets international standards and recognises its ability to help maintain the critical operations of its customers and partners in the event of a major disruption to business operations.

During the certification process, Mitie underwent rigorous assessments using a blended approach (ie remote and site-based) whereby 20 different business areas, customer sites and operational locations – among them its Technical Service Operations Centre, Intelligence Hub and Group Operations – were audited. Over 1,000 pieces of information were assessed across the company, within which several areas of Best Practice were highlighted, in turn leading to the company attaining the ISO 22301 certification.

The certification complements Mitie’s security risk analysis and intelligence capabilities, which were bolstered by the recent £1.2 million acquisition of the Linx International Group (the provider of a range of specialist security, risk management and investigative services). The capabilities involved encompass security risk assessments, security design, fraud and commercial malpractice investigations, contingency planning and crisis management.

Jason Towse, managing director of Business Services at Mitie, explained: “As one of the UK’s leading providers of risk and security services, this industry certification recognises our commitment to risk management expertise. This certification will ensure that we’re well placed to support our customers and partners in achieving greater levels of resilience and disaster preparedness.”