Marble Arch London BID appoints SecuriGroup to operate Street Team

The Marble Arch Street Team was established by Marble Arch London BID in August 2016 to address concerns from member businesses about the high levels of anti-social behaviour in the area. Since then, the Street Team has become a go-to resource for businesses in the area, providing a visible and reassuring presence on the streets and offering practical support to local businesses and visitors, notably so throughout the COVID-19 pandemic.

The new and improved Street Team has been active across the Marble Arch district from 1 July this year.

Kay Buxton, CEO of the Marble Arch London BID, commented: “Our Street Team has become an invaluable service for those who live, work, do business in and visit the Marble Arch area. From reducing levels of crime and anti-social behaviour through to helping guide tourists around the area and managing social distancing throughout the COVID-19 pandemic, the Street Team contributes to the overall experience and confidence in this location for businesses, their customers, guests and the wider community.”

Buxton continued: “As part of our renewal commitment to continue to create a safe and welcoming environment for all, we have now appointed one of the Best-in-Class security companies with an excellent track record to bring us an enhanced service as we continue to support our members during the reopening of central London and beyond. Tackling new and emerging crime trends like mobile phone and distraction thefts, SecuriGroup will support the BID’s dedicated Business Crime Group to target training and build capacity among members in order to protect all users of the district’s many assets.”

BID area detail

The Marble Arch Street Team will continue to look after the whole of the BID area which stretches from Park Lane in the south along Edgware Road to Paddington Green in the north, taking in Connaught Village to the west and Marylebone to the east.

Working closely with the Metropolitan Police Service, Westminster City Council, Transport for London and homeless agencies, the BID and SecuriGroup will support members – be they hotels, shops, late night venues, restaurants, office occupiers, pubs or schools – in tackling anti-social behaviour, reporting and removing environmental risks, referring vulnerable people to agencies, dealing with pedicabs, moving on organised beggars, responding to business requests for assistance and helping visitors navigate the area.

The Marble Arch London BID will also benefit from SecuriGroup’s reporting platform ‘SecuriGo’ which will help to improve reporting efficiency and enhance the BID’s ability to use the statistics generated by the system to decide where to deploy resources and generate insights.

Allan Burnett QPM (senior operations director at SecuriGroup, a former assistant chief constable and co-ordinator for counter-terrorism) commented: “SecuriGroup is delighted to have been awarded this opportunity. The Street Team is such an important resource dealing with a big range of issues and providing visible reassurance. SecuriGroup looks forward to working with all of the stakeholders involved. We intend to be an effective partner, adding our expertise and enthusiasm to the benefit of all.”

SecuriGroup employs over 3,000 members of staff across the UK and Ireland. The business is ranked in the top 1% of security companies in the UK is the Security Industry Authority’s current Approved Contractor Scheme Champion of the Year.