Brian Sims

[Expired] Service Engineer




Full Time
Contact Details
01480 473245
Company Details
Zitko Consulting Ltd
17a Huntingdon Street, St Neots, PE19 1BL
£30,000 to £34,999 Annually
Service Engineer Image


This family run company is now searching for an ambitious, experienced Service Engineer to join the team. You will be covering the central belt, providing security services to some of the UK’s leading construction companies, local authorities, retail and more.

Your key duties will be to diagnose and instruct repairs and maintenance on security systems, providing clear and concise reports on a daily basis.


  • Provide full system service visits as per instruction by the Head of Engineering
  • Carry out workshop and site-based repairs/maintenance on the fleet of CCTV/biometric/fire systems
  • Lead and carry out new equipment builds from depot
  • Supply back-up to their line manager and be available to carry out the necessary pre-install checks of systems and loading of equipment
  • Tech - PIs, EOCs, QSVs, complaints forms completed
  • Incident response on CCTV
  • Full and recon surveys
  • Update areas of non-coverage
  • Upselling to monthly KPIs
  • Explain system limitations/qualify client’s expectations
  • Be commercially aware and bill for client led issues: damaged kit, power, incidents, or multiple recons
  • Monitor company service delivery on Guard and Tech
  • Ensure key terms are upheld
  • Track fault request
  • Gain resolution with client

Skills/Experience Required

  • Previous experience within the industry
  • Sound knowledge and background of CCTV systems
  • Able to be on call


£30,000 + Benefits

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