Brian Sims

Service Engineer




Full Time
Company Details
Fire and Security Jobs
Service Engineer Image


Service Engineer


Up to £39,000

+ Car, 25 days annual leave, Pension/Life Assurance, Perks at Work Scheme

About the Client:

  • Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Service Engineer based around the Bristol area to join their Engineering team on a permanent basis.

The Role:

  • Attend to reactive fault calls as directed by the team co-ordinators and / or Manager, with rectification of fault on first visit being a critical KPI.
  • Carry out rolling programme of preventative maintenance as scheduled by the team co-ordinators and / or Manager.
  • Carry out additional installation and commissioning works as directed by team co-ordinators and / or Manager.
  • Assist Tech Support Engineer and Project Manager in the pre-production test environment before release into the live environment.
  • Assist the Design Team in conducting surveys around the site for additional works.
  • Accurate collection and recording of site hardware and software configuration information.
  • Maintain site stock (spares) levels.
  • Maintain accurate and timely records.
  • Provide cover on an out of hour's basis on a rotating basis.
  • Assist the Health and Safety Lead and Manager in ensuring audits are carried out for quality procedures.
  • In conjunction with the Manager and Health & Safety Manager, to assist in the production of Risk Assessments, Method Statements and other documentation as required to gain Permits to Work in a timely manner.
  • To proactively interact with other site-based teams, building a good rapport, ensuring the smooth flow of information to enable the efficient running of the site operation.
  • To work in absolute compliance with all site procedures and embrace the customer's 'Zero Harm to People and the Environment' mantra.
  • Carry out any additional tasks that may be required.

Qualities Required:


  • A minimum of 5 years’ experience installing and / or servicing a wide product base within the electronic security industry - typically Access Control, CCTV and Intruder alarm systems.
  • Broad IT knowledge, eg. software installation into Windows Operating Systems, IP based systems and networking principles.
  • Knowledge of basic electrical principals such as measuring voltage, resistance and current. Basic knowledge of electrical components such as relays and resistors.
  • Good attention to detail in order to ensure that all paperwork is correctly completed, and procedures are followed within the allotted timescales.


  • Experience of Enterprise-wide Access Control/CCTV systems, and PIDS Systems with PSIM integration.
  • Experience of working in a high security environment.
  • Previous or current clearance to SC level.
  • Experience of working within the Mechanical/Electrical Construction Industry.
  • An enthusiastic team player who is able to work well under pressure and maintain a professional approach at all times.
  • Comfortable working irregular hours and being on a 24/7 call rota.
  • 5-year checkable employment history & Right to work in UK/EU unrestricted.
  • Fluent in written and spoken English.
  • An IT or Electrical/Electronic qualification such as a HND or Degree.
  • Candidates with suitable relevant experience will be considered.

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