Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Installation Engineer based around the London area to join their team on a permanent basis.
The Role:
To carry out the installation of the fire alarm and security systems installed and maintained by the company, as instructed by your line manager.
Working within London and the Home Counties, with occasional travel outside of these areas.
Installation of fire and security systems to the relevant standards, knowledge across the following disciplines preferable: (Fire Alarm, CCTV, Intruder, Access Control & Door Entry)
Fault finding and repairs to fire and security systems during commissioning phase.
Ability to understand and work to project specifications, programme of works and customer requirements.
Proactively manage and co-ordinate installation with other trades.
To provide reliable, quality support to our customers at all times.
To have a professional telephone and face to face manner.
Assist customers and regional team with technical issues either on the phone or face to face.
Have a flexible approach to working hours. Out of hours working will be required at times.
Provide assistance and training to other team members as required.
Ensure you operate in line with the company’s Vision, Mission and Values.
Be included on the "On Call Rota"
Expand knowledge and be open to learning and taking on additional product disciplines across the fire and security portfolio.
Qualities Required:
Must have a high level of experience of our industry.
Excellent technical knowledge at least two of the following core product disciplines: Fire Alarm, PAVA, CCTV, Intruder, Access Control & Door Entry.
Excellent knowledge of installation practices and regulations.
Have a systematic/logical approach to tasks & problems.
Ensure all tasks are carried out quickly & efficiently.
Be presentable in person and in vehicle and tools.
Excellent communication and organisational skills.
Be aware of and responsible for the equipment required to complete the necessary works including emergency van stock.
Understand the need for precise completion of paperwork records of jobs and full use of PDA device.
Have a polite but assertive telephone manner.
Good Customer service skills, ability to motivate staff & colleagues and lead by example.