Our client, specialists in the Fire and Security industry, are seeking a hardworking and passionate Account Manager based around the High Wycombe area to join their team on a permanent basis.
The Role:
Maintain relationships with key product, commercial and business managers within the existing customers’ business.
Develop and execute account management plans for each customer to secure existing business and generate growth.
Liaise with our marketing functions to identify future product needs and current market needs.
Develop commercial agreements and handle annual contract negotiations.
Assist the clients in designing and specifying the relevant fire systems.
Co-ordinate activity between relevant customer and our departments
Develop and maintain a market awareness of our key customer markets.
Provide commercial support to assist in our customer’s market competitiveness.
Work with the customers to develop regular forecasts for production planning.
Develop relationships with key consultants/clients.
Identify new prospective clients and in conjunction with the management, negotiate distribution agreements.
Collect market intelligence on competitor products, pricing and strategy.
Provide regular reports on customer performance and activity.
Ensure timely and accurate production of monthly/weekly and ad hoc reports and distribute accordingly.
Assist Customers (both internal and external), Sales Personnel and the Service Teams with general enquiries, in person, by telephone, e-mail, facsimile and letter.
Liaise with subcontractors and internal departments as required.
To maintain a good working relationship with all personnel within the company.
Fire Alarm Design experience necessary for role
Gas Suppression experience desirable skill set.
Qualities Required:
City & Guilds or equivalent qualification for electrical or mechanical installation.
Experience in the fire protection industry.
A working knowledge of the standards.
Excellent attention to detail with an analytical approach.
Ability to use a personal computer with the software types: Excel, Word-Processing, Report Generation and Spreadsheets.
Sales driven.
Positive and proactive.
The ability to operate effectively under pressure to rapidly changing circumstances.